Team admin guide
Managing members
See who belongs to your team and understand the owner and member roles.
The /team page lists everyone who belongs to your team, so you always know who's covered
by your branding and subscription.
The member list
The Members section shows each person on the team. The team owner is highlighted —
this is the person who claimed or was assigned the team and who, along with tenant
administrators, can change branding and manage the team.
Roles within a team
- Owner — administers the team: branding, and (where applicable) the team subscription.
- Member — has their own card, automatically covered by the team's branding when the
brand is locked.
Platform-level roles (administrator vs. user) are separate from team membership: an
administrator manages the whole platform, while a team owner manages a single team.
Adding people to a team
How members join depends on how your organisation is set up:
- For partner-managed teams, the partner (reseller) invites the owner and members from
the partner portal — see the Partner guide. - Platform administrators can assign team ownership and manage teams from the admin
panel.
If you expected to manage members directly but don't see the controls, your team is likely
administered by a partner or a platform administrator. Reach out to them to add or remove
people.